Defining the Purpose and the Problem When Writing Proposals Essay

INTRODUCTIONWhen draft a proposal for any type of diversifys in the workplace, it is important to localise the purpose and identify the problem being addressed in the proposal. on that point must be a affected or desired modification identified in order to begin the research and planning phases of the project. at a time the desired change is identified, the request for proposal carry through can begin. This process is repeatable and interchangeable with on the whole project and grant proposals.GENERAL selective schoolingCollecting project requirements is the first step in determining the processes to be used to meet those requirements. The stakeholders of the project should be identified and each hosts individual tasks and boundaries identified. At the Government Employees Insurance Company (GEICO), efficient, accurate, and personal client interactions are all part of the Service Departments daily operational policies and procedures. As a major part of this operating st rategy, change is often imperative to maintaining expected levels of efficiency and accuracy when inspection and repair insurance policies for GEICO customers. Service Agents are responsible for anywhere from 50-100 calls from policyholders per day. Developing a new system of self-service options for GEICOs approximately 13 zillion policyholders nationwide help alleviate over-burdened call centers. In order to master that policyholders are able to complete needed transactions without a need to call a licensed agent, the self-service system must involve the same controls as the GEICO Agents systems.The duration of this system sweetening and development project provide be no more than deuce-ace months, beginning on August 1, 2014. Distribution of the system imparting be completed over the following two month period and volition be fully on-line in all Regional top executive Service Centers by January 1, 2015. Financial resources are unlimited, but go forth be approved at the discretion of the Approving representation on a case by case basis. There get out be a total of 22 participants in this system development project.The Regional crime President in charge Region X as the boilersuit Approving potence for the project. All changes to the established project requirements leave alone be sent via the Project Manager through her office for last approval.A Project Manager who is a rate of flow Team Leader / executive program of Employees is needed to oversee the project directly. This Team Leader will be chosen by the Regional Vice President. Updated monthly statistics through the month of June, 2014 will determine the best candidate for assignment to this project.In the cheer of team integrity, the five Licensed Agents assigned to this Team Leader will be selected to serve as the Working Group of the project and will be pulled from regular floor duties for the duration of the project. This group will be responsible for providing performance a nd safety measures, system input requirements, and accuracy examen through periodic live reviews of the system.A five person software system and Systems Development Team (SSDT) of Information Technology Office Agents (ITOA) will be responsible for the creation of the new Internet-based system. Taking inputs from the Working Group members, a system will be written and distributed to all GEICO Regional Offices upon accomplishment of scrutiny and final approval.In addition to the trained professionals assigned to this project, a small sampling of ten customers ( output Testers) from the Tucson area will be move in the examen and improvement phase of the project to ensure ease and accuracy of use for the new system. These testers will receive no testis instruct on the new system. The only outside input provided will be a data entry sheet containing information for the customer to input / edit on training accounts to test the user-friendliness of the final porthole before f ull distribution. These product testers will also be given over satisfaction questionnaires passim the duration of the testing period from October 1 October 15. The Product Testers will work from 8AM 5 PM, with a one-hour lunch break, Monday Friday. The Product Testers will be paid $600 (before taxation) at the end of the two week testing period.REPORTING REQUIREMENTSThe Project Manager will report bi-weekly to the Approving Authority directly with performance updates and any changes to the project Scope. Updates to project objective statuses will be included. These objectives areDevelop a user-friendly policy focus system.Test the new system.Identify bugs, inefficiencies, and needed control measures to be built into the new system.Implement needed changes and control measures.Develop a training model using a closed operating system with uniform functionality as the production system.Train all employees to use the new system. gear up the new system into operation across the GEICO fundamental law.Release the self-service mutation to policyholders through GEICOs website at GEICO.comMarket the new process to current and prospective policyholders throughout the country.RECORD KEEPINGUpon completion of the project, a final report (summary of all tasks), changes, and improvements to the original scope of the project is compiled and turned in to the Approving Authority and kept on file for three old age in accordance with State Insurance Regulations. All schedules and records kept throughout the creation and testing process will be collected, scanned for sensitive information, and all non-essential pieces will be destroyed. Essential project keeper documents containing sensitive information and company procedures will be edited and stored with the final summary document for three years.EVALUATION CRITERIAUpon completion of the project, a final report (summary of all tasks), changes, and improvements to the original scope of the project is compiled and tu rned in to the Approving Authority and kept on file for three years in accordance with State Insurance Regulations. All documents and records kept throughout the creation and testing process will be collected, scanned for sensitive information, and all non-essential pieces will be destroyed. Essential project keeper documents containing sensitive information and company procedures will be edited and stored with the final summary document for three years. windupThrough effective use of the Proposal and the Project Planning Processes, change can be implemented across any size organization effectively and efficiently. Accurate identification of the purpose and possible problems when writing a Project Proposal will increase the chances of efficient and effective change.